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How To Report Spam
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ZSD has a service for reporting spam. Users can send spam that they have received to a special
spam reporting address as described below. Messages sent to this address will be used internally by
ZSD's anti-spam filters to "learn" about new spam. They will also be reported to a number
of services run by 3rd parties on the internet who use these messages to provide spam blocking
services to ISP's and independent users on the Internet, world wide.
In order for ZSD to use your spam for updating our filters we need to be able to see the
"Internet Headers" of the reported messages. These are usually lost when forwarding a message. In to report a
spam message, with all of its headers, please follow the correct instructions for your e-mail program below. Once
you have created the message please forward it to spam@zsd.co.za.
Microsoft Outlook 97: Double-click on the message so it opens in a new window. Click on Tools-Resend This Message.
A warning will appear about you not being the original sender of the message. Click Yes. A message window appears.
Update the To: field and click on 'Send'.
Microsoft Outlook 2000 & higher: Double-click on the message so it opens in a new window. Click on
Actions->Resend This Message. A warning will appear about you not being the original sender of the message. Click Yes.
A message window appears. Update the To: field and click on 'Send'.
Microsoft Outlook Express: Right click on the message in the Inbox, select forward as attachment.
OS/X Mail.app: With the email message open or selected, go to Mail's 'Message' menu and select 'Bounce to sender'
or 'Redirect'. If you use this frequently, go to the "View" menu, choose "Customize toolbar", and add a
button for "Redirect".
Mozilla Thunderbird: As of version 0.8+ the Redirect functionality is missing, but you can add it by
installing the redirect extension.
Pegasus Mail: Click onto Forward and select "Forward the messages without editing (redirect, or bounce)"
Eudora: Select the message, go to the "Message" menu, choose redirect, fill in the address, and choose send.
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